wbajee — Safe Gaming

Responsible Gaming —
Keep the fun, keep the control

wbajee believes gaming should be a source of entertainment, not stress. Our responsible gaming policy helps you enjoy the platform safely and mindfully.

For players 21+ only

Age verification is mandatory

The wbajee platform is for individuals aged 21 and above only. Age is verified at registration and access by minors is strictly prohibited. A request to parents — keep younger family members away from this platform.

Our Commitment

What is Responsible Gaming?

Responsible gaming means playing for entertainment, not for addiction. At wbajee we want you to always keep full control over your budget and your time. Before you play, decide how much time and money you will spend — and stick to that limit.

Deposit Limit Setting

You can set a limit on how much you deposit each day, each week or each month. Once a limit is set, you can lower it immediately, but increasing it requires a waiting period — so you do not make decisions on impulse.

Time-Out

If you want to take a break for a few days, use the Time-Out feature. You can temporarily close your account for anywhere from 1 day up to 6 weeks. During the break both login and deposits are blocked. When the break ends your account will be reactivated automatically.

Self-Exclusion

For a longer break, choose self-exclusion. It is possible to close your account for a minimum of 6 months up to permanently. During this period, even if you contact us via live chat or email your account will not be reopened — your protection is our priority.

Session Time Limit

Decide in advance how long you will play each session. When the set time is up you will be logged out automatically. This approach helps break the habit of playing for long stretches at a time and keeps a balance between your focus and your rest.

Reality Check Reminder

After set intervals a break notification will appear showing how long you have been playing and how much you have spent in total. This information keeps you aware and gives you the chance to stop in time if needed.

24/7 Bangla Support

If you have any concerns about gaming, our support team is always ready. Chat with us in Bangla any time, day or night, via live chat. Our trained team will help you set up the right protections and take the steps you need.

Warning Signs

Recognise the Signs of Problem Gambling

When gaming shifts from entertainment to a problem, certain signs appear. Ask yourself the questions below regularly. If the answer to more than one is yes, contact us right away or consider self-exclusion.

  • Are you placing bigger bets after a loss to try to win back money?
  • Are you hiding your gaming from family or friends?
  • Is thinking about gaming affecting your sleep, eating or work?
  • Are you spending beyond your budget or taking on debt?
  • Have you tried to stop gaming but kept failing?
  • Do you feel restless, irritated or anxious when you are not gaming?
Protection Tools

Keep Yourself Protected

These protection tools at wbajee can be turned on any time from your account settings. If you cannot find a setting, let us know via live chat — we will help you right away.

Protection Tool Validity Takes Effect
Deposit Limit Daily / Weekly / Monthly Immediately
Session Time Limit Each session Immediately
Time-Out 1 day — 6 weeks Immediately
Self-Exclusion 6 months — Permanent Immediately
Reality Reminder At custom intervals Immediately

Need help?

Contact our 24/7 live chat to turn on a protection tool or to find out more, or email us at: [email protected]

wbajee's Pledge

Our 5 Commitments to Responsible Gaming

01

Age Verification

Age verification of 21+ is mandatory for every account. Minors are not permitted access.

02

Transparent Information

Bonus terms, wagering rules and withdrawal information are always clearly published.

03

Protection Tool

Deposit limits, self-exclusion, Time-Out — all tools are free and take effect immediately.

04

Bangla Support

A trained support team available in Bangla 24/7 — speak freely about any gaming concern.

05

Fair Play

SSL encryption and fair play guaranteed for a safe gaming environment.

Practical Advice

Simple Tips for Playing Responsibly

Following these small habits will keep gaming enjoyable at all times and protect your financial and mental wellbeing.

  • Set your budget before you start playing and treat that amount as an entertainment expense.
  • Never game while drinking alcohol or when you are not in a normal state of mind.
  • Do not sit down to play again in anger after a loss — make decisions with a clear head.
  • Spend some time every day with family and friends — gaming is one part of life, not all of it.
  • Keep track of your monthly record — write down how much you won and how much you lost.
  • Never bet money you have borrowed or money set aside for household expenses.
Self-Exclusion Guide

How to Activate Self-Exclusion

1

Go to Account Settings

After logging in, go to the "Account Settings" or "Security" section. Look for the "Responsible Gaming" option there.

2

Choose a Duration

6 months, 1 year, 2 years or permanent — choose the duration that suits your needs.

3

Confirm

Confirm your decision. Your account will be locked immediately and cannot be unlocked before the set period ends.

Get help via live chat

If you cannot find the settings, do not worry — just let us know via live chat and we will activate self-exclusion on your behalf. You can also apply by email: [email protected]

Budget Control

How Deposit Limits Work

The deposit limit at wbajee is the first step in protecting your finances. If you exceed the amount you have decided to deposit within a set period, the system will automatically stop you.

Daily Limit

Set the maximum amount you can deposit in any 24-hour period.

Weekly Limit

The maximum total deposits allowed from Monday through Sunday.

Monthly Limit

Control the total amount deposited across a calendar month.

Keep in mind: Lowering a limit takes effect immediately. However, if you want to increase a limit, a set waiting period applies after the request — this protects you from making wrong decisions in an emotional moment.

Need help? We are right here

If gaming feels like a problem there is nothing to be ashamed of — talk to us right away. Our Bangla-speaking support team is ready 24/7.

View FAQ
Common Questions

Responsible Gaming FAQ

Log in to your wbajee account and go to the "Responsible Gaming" section under "Account Settings". From there you can set a daily, weekly or monthly deposit limit. The limit takes effect as soon as it is set. If you have any trouble, let us know via live chat.

Before you activate self-exclusion, our support team will guide you on your balance. You will be given the opportunity to withdraw any withdrawable funds. For more details, contact us via live chat or at [email protected].

Yes, completely safe. Your account balance remains unchanged during a Time-Out break. Only login and deposits are blocked. Once the break ends, everything will be just as you left it.

Yes. Age verification is mandatory when registering at wbajee. No one under 21 can open an account. A request to parents — keep your devices and passwords secure so minors cannot gain access.

No. Self-exclusion cannot be lifted before the set period ends. This rule is kept strict by design — so that decisions cannot be changed on impulse. To reactivate after the period ends, contact support.

First contact our 24/7 live chat — our trained team will help you set up self-exclusion or other protective measures. Also talk to family and trusted friends, and if needed seek advice from a mental health professional.
Explore More

Enjoy Safely at wbajee

Play responsibly and enjoy our various gaming sections. For any questions check the FAQ or contact support.